Overview
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Learn the basics of critical thinking, an essential skill for problem-solving and decision-making.
Syllabus
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Introduction
- Welcome to critical thinking
- The importance of critical thinking
- Distinguish causes vs. consequences
- Break big problems into small ones
- Define the problem statement
- Understand the real question
- Ask focusing questions
- Examine past efforts
- Use new lenses to think critically
- How to find root causes
- Challenge how the business operates
- Use the five whys of critical thinking
- Answer the seven so-whats?
- Use the 80/20 rule to think critically
- How to successfully conduct analysis
- Consider the implications of answers
- Teach others how to think critically
- Common pitfalls when solving problems
- Apply critical thinking every day
