Communication Tips

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Free Online Course: Communication Tips provided by LinkedIn Learning is a comprehensive online course, which lasts for 3-4 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Communication Tips is taught by Brenda Bailey-Hughes and Tatiana Kolovou.

Overview
  • Become a better manager or leader by honing your communication skills in this series with communication experts Tatiana Kolovou and Brenda Bailey-Hughes.

Syllabus
  • Introduction

    • Welcome to the series
    1. Communicating with Credibility
    • Tactful bragging
    • Communicating with accuracy
    • The things your things say
    • Communicating credibility
    2. Being Relational
    • Entering and exiting a conversation
    • Building rapport
    • Connecting through questions
    • Making small talk
    • Making introductions
    3. Pitching Ideas
    • Telling stories
    • Making your message stick
    • Speaking on no notice
    • Reducing your anxiety about public speaking
    • Finding your best voice
    • The Power of Pause
    • American English tricks and traps
    • Speaking at special occasions
    4. Influencing Others
    • Persuading people
    • Using influence
    • Making a request
    • Making a recommendation
    • Communicating change
    5. Effective Meetings
    • Dealing with interrupters
    • Succeeding in a video conference
    • Communicating remotely
    • Asking great questions
    6. Team Communication
    • Having empathy
    • Giving constructive criticism
    • Building consensus
    • Exploring team roles
    • Communicating with Gen Y
    • Teaching others how to do a task
    • Team charters
    • Tools for virtual teams
    • Giving feedback
    • Managing older employees
    • Orienting new employees
    7. Projecting Confidence
    • Negotiating your needs
    • Communicating assertively
    • Communicating with confidence
    • Saying no
    • Asking at work
    • Redirecting gossip
    • Working with a bully
    • Communicating with multiple bosses
    8. Leveraging your Communication Style
    • Understanding introversion and extroversion
    • Building authenticity
    • Preparing for interview
    • Communicating authentically as a leader
    • Making decisions differently: Head vs. heart
    • Making decisions differently: Being type vs. action type
    • Making decisions differently: Trees vs. forests