Overview
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Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.
Syllabus
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Introduction
- Foundations of communication
- Getting the most from this course
- The four building blocks: People
- The four building blocks: Message
- The four building blocks: Context
- The four building blocks: Listening
- When you socialize in professional settings
- Toolkit: Social settings
- When you run meetings
- Toolkit: Meetings
- When you send emails
- Toolkit: Email
- When you are explaining
- Toolkit: Explanations
- Toolkit: Advise
- When you pitch ideas
- Toolkit: Pitch new ideas
- When you're asking for something
- Toolkit: Making an ask
- When you're caught off guard
- Toolkit: When you're caught off guard
- When you're criticized
- Toolkit: Criticism at work
- When you are presenting up
- Toolkit: Presenting up
- Practicing your communication every day
