Communication and working relationships in sport and fitness: Online Course from OpenLearn

This free course, Communication and working relationships in sport and fitness, explores the personal skills that underpin so much work in sport and gyms. We often hear employers refer to the ...

Syllabus

- Introduction and guidance
- Introduction and guidance
- What is a badged course?
- How to get a badge
- Acknowledgements
- Session1Session 1: What are the purposes of communication?
- Introduction
- 1 Life and death communication in motor racing
- 2 What is the point of small talk?
- 3 More than words
- 4 Non-verbal communication in action
- 5 Gestures
- 6 Proximity
- 7 Eye contact
- 8 This session’s quiz
- 9 Summary
- References
- Acknowledgements
- Session2Session 2: Impact and getting your message across
- Introduction
- 1 Applying your learning: communication in motor racing
- 2 To speak or write?
- 3 Developing an effective message
- 4 Structuring messages
- 5 On show: work as a performance
- 6 This session’s quiz
- 7 Summary
- References
- Acknowledgements
- Session3Session 3: How can effective communication enhance relationships?
- Introduction
- 1 Applying your learning: learning from medical staff
- 2 Assessing your skills
- 3 The person-centred approach
- 4 Exploring what person-centred means
- 5 How would you react?
- 6 Active listening: more than paying attention
- 7 What makes someone a poor listener?
- 8 A better experience of listening?
- 9 This session’s quiz
- 10 Summary
- References
- Acknowledgements
- Session4Session 4: What helps in connecting with others?
- Introduction
- 1 Applying your learning: learning from doctors
- 2 Minimal encouragers in conversations
- 3 What else matters in brief encounters?
- 4 How does unconscious bias affect relationships?
- 5 How much of yourself should you reveal?
- 6 Your progress using the course map
- 7 This session’s quiz
- 8 Summary
- References
- Acknowledgements
- Session5Session 5: How can you become more influential?
- Introduction
- 1 Land the message
- 2 What makes messages more persuasive?
- 3 Making your messages more memorable
- 4 How can you make a concise case?
- 5 Supporting agreement and action
- 6 Hedging and boosting words
- 7 Test your ability to spot appropriate language
- 8 This session’s quiz
- 9 Summary
- References
- Acknowledgements
- Session6Session 6: When does harsh feedback become bullying?
- Introduction
- 1 Feedback in a motor racing team
- 2 How does workplace culture affect feedback?
- 3 When does tough coaching become bullying?
- 4 Exploring three feedback principles
- 5 How can personalised feedback be developed?
- 6 This session’s quiz
- 7 Summary
- References
- Acknowledgements
- Session7Session 7: Power and its impact on the communication process
- Introduction
- 1 Coaching child athletes
- 2 How might power imbalances hinder communication?
- 3 Potential disputes: using your interpersonal skills
- 4 Watch two approaches to a dispute
- 5 The telephone: a help or hindrance?
- 6 This session’s quiz
- 7 Summary
- References
- Acknowledgements
- Session8Session 8: Topical aspects of communication
- Introduction
- 1 Is emotional intelligence a useful idea?
- 2 A coach’s story: emotional regulation
- 3 Social media communication in sport workplaces
- 4 Tips from the sports medicine community
- 5 Final course reflection
- 6 This session’s quiz
- 7 Summary
- Where next?
- Tell us what you think
- References
- Acknowledgements

Communication and working relationships in sport and fitness

3D Wooden Textiles for Beginners

Digital Brand Strategy: Elevate The User Experience

Flavorful Food Illustration with Watercolor

FPGA computing systems: Background knowledge and introductory materials

Freehand Sketching with Acrylic and Watercolor

Fundamentals of the Chinese character writing. Part 2