Cold Calling: Overcoming Sales Objections

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Free Online Course: Cold Calling: Overcoming Sales Objections provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Cold Calling: Overcoming Sales Objections is taught by Miles Croft.

Overview
  • Learn about the eight most common objections cold callers face and how to overcome them.

Syllabus
  • Introduction

    • Welcome to the course
    • What's in this course?
    • What is an objection?
    • Before you get started
    1. This Isn't a Priority for Me Right Now
    • Introduction
    • What they really mean
    • Don't always believe them
    • Find out why
    • Help them help you
    • Ok, so when?
    • Wrap-up
    2. Just Send Me an Email
    • Introduction
    • What they really mean
    • Challenge them
    • Reframe them
    • Offer an alternative
    • Actually do it!
    • Wrap-up
    3. I've Never Heard of You
    • Introduction
    • What they really mean
    • Know your value
    • Challenge it
    • Feel, felt, found
    • Wrap-up
    4. You're the Same as the Rest
    • Introduction
    • What they really mean
    • Establish why they think that
    • Know your USPs
    • Wrap-up
    5. I'm Locked in Another Contract
    • Introduction
    • What they really mean
    • If contracted
    • If not contracted
    • Find the selling point
    • Know your enemy
    • Wrap-up
    6. This Is Too Expensive
    • Introduction
    • What they really mean
    • Show your value
    • Find a way to pay
    • Wrap-up
    7. It's Not My Decision
    • Introduction
    • What they really mean
    • Champions and decision makers
    • Who's is it then?
    • Arming champions
    • Wrap-up
    8. I Don't Need It
    • Introduction
    • What they really mean
    • Finding out more
    • Reframe
    • Wrap-up
    Conclusion
    • Final thoughts
    • Congratulations!