Cold Calling Mastery

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Free Online Course: Cold Calling Mastery provided by LinkedIn Learning is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Cold Calling Mastery is taught by Miles Croft.

Overview
  • Become an expert at cold calling: making cold calls for lead generation, sales, and business development.

Syllabus
  • Introduction

    • Get over the fear of cold calling
    1. Initial Tips
    • The right mindset
    • The unfortunate truth
    • Various techniques
    • What is a salesperson's talent?
    • The big three
    2. Getting over the Fear
    • Get confident
    • Worst or best case scenario
    • Tip 1: Swallow the frog
    • Tip 2: Always have a reason
    • Tip 3: Gamification
    • Tip 4: They're humans too
    • Personalize it
    3. Preparation and Scripting
    • Be prepared
    • Research them
    • Your environment: Notes and calendar
    • Why have an elevator pitch?
    • Five pitch must-haves and FAB
    • Don’t underestimate the power of preparation
    4. Gatekeepers
    • Dealing with the gatekeepers
    • Who they are, and their role
    • Five methods
    • Be nice but creative
    5. Script and Structure
    • Introduction and tips
    • Opening and hook
    • Bridge and qualifying
    • Close
    • Closing advice on scripts and structure
    6. Qualifying
    • Introduction and why
    • What is BUNTA?
    • The most important question
    • Open questions
    • My secret Post-it
    • Put it all together
    7. Rejection and Objection
    • How to deal with rejection and objection
    • Get over it
    • Getting around it and types of no
    • Peel the onion
    • Feel, felt, found
    • Wrap up and asking why
    8. Aftercare
    • Aftercare
    • Getting the next step
    • My best source of leads
    • Relationships, CRM, and permission
    • Minimize time wasted
    Conclusion
    • Top three recap