Building relationships with donors

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Building relationships with donors provided by OpenLearn is a comprehensive online course, which lasts for 6 hours worth of material. Upon completion of the course, you can receive an e-certificate from OpenLearn. The course is taught in Englishand is Free Certificate. Visit the course page at OpenLearn for detailed price information.

Overview
  • Legacy fundraising and big-gift seeking are part of the professional fundraiser's role. This free course, Building relationships with donors, will help you to gain the skills necessary to persuade ...

Syllabus
    • Introduction
    • Learning outcomes
    • 1 Donor motivation
    • 1 Donor motivation
    • 2 Asking someone for something: the core skill
    • 2 Asking someone for something: the core skill
    • 3 Asking lots of people for something: key issues and choices
    • 3 Asking lots of people for something: key issues and choices
    • 3.1 Introduction
    • 3.2 Knowing who to approach
    • 3.3 Deciding what to ask for
    • 3.4 Communicating your request
    • 3.5 Building the relationship: developing your donors
    • 3.6 Extending and sustaining involvement
    • 3.6.1 Saying thank you and acknowledging current contribution
    • 3.6.2 Listening and responding to what donors and supporters say
    • 3.6.3 Balancing emotional commitment with awareness and understanding
    • 3.6.4 Taking account of ‘external’ perceptions
    • 3.6.5 Using ‘involvement devices’ sensitively and appropriately
    • 4 Seeking big gifts
    • 4 Seeking big gifts
    • 4.1 Introduction
    • 4.2 The ‘targeted’ or ‘top-down’ approach
    • 4.3 The ‘maximum potential’ or ‘major support’ approach
    • 5 Legacy fundraising
    • 5 Legacy fundraising
    • 6 Conclusion
    • 6 Conclusion
    • References
    • Acknowledgements