Building Customer Service Soft Skills

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Building Customer Service Soft Skills provided by Study.com is a comprehensive online course, which lasts for 1 hour of material. Upon completion of the course, you can receive an e-certificate from Study.com. The course is taught in Englishand is Paid Course. Visit the course page at Study.com for detailed price information.

Overview
  • Help your employees develop strong and effective customer service skills, such as those pertaining to listening and conflict resolution, with the help of these corporate training videos. Short lessons and quizzes can be viewed at any time, from any device, and allow employees to train at their own pace.

Syllabus
    • Ch 1. Soft Skills for Customer Service