Build your tech resilience

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Free Online Course: Build your tech resilience provided by Microsoft Learn is a comprehensive online course, which lasts for 5-6 hours worth of material. The course is taught in English and is free of charge.

Overview
    • Module 1: Learn how to distinguish between a growth mindset and a fixed mindset and how to develop a growth mindset.
    • By the end of this module, you'll be able to:

      • Distinguish between a growth mindset and a fixed mindset.
      • Describe why a growth mindset is necessary for learning and working in technology.
      • Apply methods to cultivate a growth mindset rather than a fixed mindset.
      • Describe how to help support a growth mindset in others.
    • Module 2: Learn how to enhance your self-efficacy.
    • By the end of this module, you'll be able to:

      • Determine how self-efficacy influences your learning and growth in technology.
      • Distinguish between self-confidence and self-efficacy.
      • Connect self-efficacy to mindset.
    • Module 3: Learn how to cultivate a culture of belongingness in tech.
    • In this module, you will:

      • Describe the concept of belonging, how to recognize it, and why you need to foster a climate of belonging in tech.
      • Identify historical challenges in tech that narrow the range of backgrounds and lived experiences.
      • Learn how climate influences a sense of belonging, and what impacts climate.
      • Examine microaggressions and micro-affirmations in tech.
      • Explore methods to build inclusive environments and foster a climate of belongingness.
    • Module 4: Learn how to exercise your emotional intelligence.
    • By the end of this module, you'll be able to:

      • Understand emotional intelligence and how it impacts your interactions with others.
      • Identify how emotional intelligence affects your mindset.
      • Use your emotional intelligence to support your peers.
    • Module 5: In this module, you'll learn how to give and receive effective feedback.
    • In this module, you will:

      • Explore the characteristics of effective feedback.
      • Learn about the effectiveness and characteristics of wise feedback.
      • Learn how to provide and receive effective feedback.
    • Module 6: Learn about the importance of cognitive flexibility and about how to grow your cognitive flexibility.
    • In this module, you will:

      • Learn about the importance of cognitive flexibility in tech resilience.
      • Identify ways to use cognitive flexibility to expand your outlook.
      • Explore ways to use feedback to grow your cognitive flexibility.
      • Learn how to apply cognitive flexibility to pivot and persist in challenging situations.
    • Module 7: Learn how to use self-regulation to work strategically.
    • In this module, you will:

      • Explore self-regulation, metacognition, and emotional intelligence.
      • Explore using self-regulated learning to work strategically.
      • Discover goal orientation as a part of self-regulated learning.
      • Learn about supporting self-regulation and self-regulated learning in others.
    • Module 8: Learn how to communicate with others strategically by using the mirror and coach roles.
    • In this module, you will:

      • Explore the importance of the mirror and coach roles in the workplace.
      • Identify how to play the role of mirror or coach to support teamwork in computer science.
      • Learn to use key listening skills to improve your understanding of work processes in technology.
    • Module 9: Learn how to work with others by practicing active listening.
    • After completing this module, you'll be able to:

      • Realize how active listening creates more effective communication.
      • Improve relationships in your technology workplace by using active listening.
      • Set ground rules for respectful and effective communication.
      • Apply active listening strategies in computer science.

Syllabus
    • Module 1: Develop a growth mindset
      • Introduction
      • What are fixed and growth mindsets?
      • Exercise - Reflect on your mindset
      • Differentiate between fixed and growth mindsets
      • Exercise - Practice identifying fixed and growth mindsets
      • Strategies to change your mindset to a growth mindset
      • Exercise - Change your mindset from fixed to growth
      • Reflect on the connection between mindset and outcomes
      • Knowledge check
      • Summary
    • Module 2: Enhance your self-efficacy
      • Introduction
      • Explore the concept of self-efficacy
      • Differentiate between self-efficacy and self-confidence
      • Exercise - Evaluate your self-efficacy
      • Examine the impact of self-efficacy
      • Examine your comfort zone
      • Evaluate the factors that affect self-efficacy
      • Reflect on strategies to improve your self-efficacy in technology
      • Reflect on your self-efficacy
      • Knowledge check
      • Summary
    • Module 3: Cultivate a culture of belongingness in tech
      • Introduction
      • Examine belonging and how to recognize it
      • Exercise - Belongingness
      • Explore why belonging matters in tech
      • Identify challenges in tech environments
      • Exercise - Challenges
      • What are microaggressions and microaffirmations?
      • Exercise - Examine and reflect on interactions to cultivate belonging
      • Build inclusive environments
      • Knowledge check
      • Summary
    • Module 4: Exercise your emotional intelligence
      • Introduction
      • Explore the concept of emotional intelligence in technology
      • Exercise - Reflect on your feelings
      • Identify your emotions
      • Assess your emotional intelligence and reflect on ways to improve it
      • Manage your emotions in a technical environment
      • Knowledge check
      • Summary
    • Module 5: Give and receive effective feedback
      • Introduction
      • Understand the characteristics of effective feedback
      • Deliver wise feedback in technical environments
      • Give and receive wise feedback
      • Tips for giving effective feedback
      • Develop strategies for giving and receiving effective feedback
      • Reflect on giving and receiving effective feedback
      • Summary
    • Module 6: Grow your cognitive flexibility
      • Introduction
      • What is cognitive flexibility?
      • Recognize the importance of adapting to change
      • Step back and expand your outlook
      • Use feedback to grow your cognitive flexibility
      • Pivot and persist in challenging situations
      • Exercise - Cognitive flexibility
      • Knowledge check
      • Summary
    • Module 7: Use self-regulation to work strategically
      • Introduction
      • What is self-regulated learning?
      • Exercise - Approach challenges
      • Use self-regulated learning to work through challenges
      • Exercise - Self-regulated learning
      • Explore goal orientation as a component of self-regulation
      • Reflect on your use of self-regulated learning
      • Knowledge check
      • Summary
    • Module 8: Communicate with others strategically through mirroring and coaching
      • Introduction
      • What is a mirror?
      • What is a coach?
      • Exercise - Reflect on mirroring and coaching to support learning
      • Recognize when to play the role of a mirror or a coach
      • Knowledge check
      • Summary
    • Module 9: Work with others by practicing active listening
      • Introduction
      • What is effective communication?
      • Identify the role of active listening in teamwork
      • Exercise - Reflect on your experiences
      • Set ground rules for effective communication
      • Practice active listening strategies
      • Exercise - Reflect on active listening techniques
      • Knowledge check
      • Summary