Avoiding Common Pitfalls in Customer Success Management

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Free Online Course: Avoiding Common Pitfalls in Customer Success Management provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Avoiding Common Pitfalls in Customer Success Management is taught by PracticalCSM.

via LinkedIn Learning

Less than 1 hour of material

Self Paced

Gain essential information about the most common problems, mistakes, and barriers to success in customer success management (CSM), as well as guidance on how to avoid them.

Syllabus

1. Maximizing Value and Avoiding Common Pitfalls
- Overview on maximizing value and avoiding common pitfalls
- Who benefits from customer success management (CSM)?
- Partnering with customers
- Common CSM traps and pitfalls, part 1
- Common CSM traps and pitfalls, part 2
- Common CSM traps and pitfalls, part 3

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Language

English
Certificate
Certificate Available
Date of Start
27th May, 2020
Price
Free Trial Available
Provider
LinkedIn Learning
Taught By

PracticalCSM
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Avoiding Common Pitfalls in Customer Success Management

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