Overview
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Learn how to ask sales questions that lead to high-quality interactions with customers and clients.
Syllabus
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Good Sales Questions Make a Difference
- Overview of key learning objectives
- Understand your customer's business
- Understand your customer's role
- Understand your customer's objectives
- The importance of why
- Connection vs. credibility
- Confirm goals
- Prioritize goals
- Use insights
- Quantify the problem
- Personalize the impact
- Map the solution to the problem
- Define the value
- Partnership agreements
- Next steps
