Overview
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Learn how to use your knowledge of behavioral styles and personalities to become a more effective and impactful leader.
Syllabus
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Introduction
- Adaptation is a management tool
- An allegory of differences
- Relationships happen between people
- Intent vs. impact
- Benefits of understanding self and other
- Types of behavior assessments
- Using assessments in the workplace
- Common problems with assessments
- Interpersonal Dynamics Inventory
- Directiveness and how to measure it
- Affiliation and how to measure it
- Recognizing relators
- Recognizing motivators
- Recognizing producers
- Recognizing processors
- Adapting affiliation
- Adapting directiveness
- Improving conflict management
- Improving motivation and delegation
- Meeting team and organizational needs
- Mold yourself and your team
