Achieve Your Goals with Salesforce Customer Success

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Free Online Course: Achieve Your Goals with Salesforce Customer Success provided by Trailhead is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge.

Overview
  • Discover Salesforce Customer Success resources and make the most of your Salesforce implementation.

    • Learn how the Salesforce Customer Success Group can help you achieve your goals.
    • Turn your Salesforce vision into business value faster with Success Plans
    • Learn how to use Salesforce Optimizer to get insights into the health of your org.

Syllabus
    • Salesforce Customer Success Group
      • Get Started with Salesforce Customer Success Group
      • Drive Salesforce Adoption with Salesforce Customer Success Group Programs and Tools
    • Salesforce Success Plans
      • Get to Know Salesforce Success Plans
      • Get the Most Out of Your Salesforce Technology with Premier Success
      • Maximize Business Value with Signature Success
    • Salesforce Optimizer
      • Get Started with Salesforce Optimizer
      • Run a Scan and Review the Findings