Account Management: Maintaining Relationships

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Free Online Course: Account Management: Maintaining Relationships provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Account Management: Maintaining Relationships is taught by Miles Croft.

via LinkedIn Learning

Less than 1 hour of material

Self Paced

Learn how to strengthen and develop a relationship from a value-adding acquaintance to a genuinely trusted business partner.

Syllabus

Introduction
- Introduction and what's in the course
- Why is this important?
1. Relationship Selling
- Make it personal
- Keep it professional
- Become an active listener
- Two-way referring
2. Meeting and Treating Them
- Treat them
- Meet them
- Keep it regular
- Avoid bribery
3. Automating
- Set reminders
- Going rotten timers
- Document everything
4. Recovering
- Not delivering on promised value
- Owning your mistakes
- Making it right
- Don't let it happen again
Conclusion
- Conclusion

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Language

English
Certificate
Certificate Available
Date of Start
13th August, 2021
Price
Free Trial Available
Provider
LinkedIn Learning
Taught By

Miles Croft
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Account Management: Maintaining Relationships

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