A Design Thinking Approach to Putting the Customer First

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Free Online Course: A Design Thinking Approach to Putting the Customer First provided by LinkedIn Learning is a comprehensive online course, which lasts for Less than 1 hour of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. A Design Thinking Approach to Putting the Customer First is taught by Big Think.

via LinkedIn Learning

Less than 1 hour of material

Self Paced

Adopt a design thinker’s methods for putting customers first. Learn how to embrace empathy, prototype early and often, differentiate your product, and appreciate failure.

Syllabus

1. A Design Thinking Approach to Putting the Customer First
- A.G. Lafley on embracing customer empathy
- Tim Brown: Use design thinking everywhere
- Sara Blakely: Develop a prototype for your unique solution
- Todd Yellin on a case study in successful failure
- Matt Dixon: Create a need that your client has overlooked

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Language

English
Certificate
Certificate Available
Date of Start
31st May, 2019
Price
Free Trial Available
Provider
LinkedIn Learning
Taught By

Big Think
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A Design Thinking Approach to Putting the Customer First

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