Working on a Cross-Functional Team

Introduction

• Cross-functional teams get things done

• Teams vs. workgroups
• Types of teams
• When does a cross-functional team fit?
• Why have a cross-functional team?

• Create a team culture
• Set shared goals
• Keep the team small
• Empower the team to make decisions

• Common pitfalls of cross-functional teams
• Deal with conflict
• Characteristics of successful cross-functional teams
• Create bridges to the organization
• Promote a learning atmosphere

• Manage performance evaluations
• Team leadership
• Work with outside managers

• Harness the power of cross-functional teams