Wireshark: VoIP

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Free Online Course: Wireshark: VoIP provided by LinkedIn Learning is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Wireshark: VoIP is taught by Lisa Bock.

Overview
  • Take an in-depth look at Voice over IP (VoIP) protocols and components, and discover how to troubleshoot VoIP calls.

Syllabus
  • Introduction

    • Understand and troubleshoot VoIP
    • What you need to know
    1. VoIP Overview
    • Voice over IP (VoIP)
    • VoIP and Unified Communications (UC)
    • Digitizing a signal
    • VoIP components
    2. Protocols
    • Protocols overview
    • TCP/IP
    • DHCP
    • Real-Time Transport Protocol
    • Real-Time Control Protocol
    • Skinny Client Control Protocol (SCCP)
    3. Connecting Systems
    • Gateways and gatekeepers
    • MGCP and Megaco (H.248)
    • Session Initiation Protocol
    • H.323 family
    • H.323 demo
    • Translators and mixers
    4. Network Operations
    • Performance overview
    • Quality of service
    • Domain Name System
    • Directory integration
    5. Wireshark Statistics
    • VoIP calls
    • RTP stream analysis
    • SIP flows and statistics
    • Multicast streams
    Conclusion
    • Next steps