Volunteer Your Salesforce Expertise

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Free Online Course: Volunteer Your Salesforce Expertise provided by Trailhead is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge.

Overview
  • Learn how to volunteer your Salesforce expertise to help nonprofits and education organizations.

    • Explore how Salesforce.org delivers technology to nonprofits and education organizations.
    • Manage a short-term Salesforce pro bono project from start to finish.

Syllabus
    • Pro Bono Basics for Salesforce Professionals
      • Discover How to Volunteer Your Salesforce Skills
      • Explore Salesforce.org Solutions and Services
      • Get to Know the Nonprofit Sector
      • Learn How Nonprofits Use Salesforce
    • Pro Bono Project Management
      • Prepare for Your Pro Bono Project
      • Plan for a Successful Pro Bono Project
      • Define a Feasible Scope for Your Pro Bono Project
      • Design and Build a Sustainable Solution as a Pro Bono Volunteer
      • Deploy and Transfer the Solution as a Pro Bono Volunteer