Vocational : CRM Domestic Voice

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Free Online Course: Vocational : CRM Domestic Voice provided by Swayam is a comprehensive online course, which lasts for 24 weeks long. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from Swayam. Vocational : CRM Domestic Voice is taught by Radhika B..

Overview
  • In CRM Domestic Voice course you will be introduced to the interesting world of Business Process Outsourcing.This course will provide an overview of basic grammar which can enable you to speak English correctly. It gives you insight on team building and working effectively in a corporate environment. It helps you to create a work life balance by focusingon time, stress and anger management. Also you will also learn about computers which are indispensable to get a job in today’s world.

Syllabus
  • Week-1

    Lesson-1 : Introduction to Business Process Outsourcing (Pdf)

    Week-2

    Lesson-1 Video

    Week-3

    Lesson-2 Basic Communication at The Workplace (Pdf)

    Week-4

    Lesson-2 Video

    Week-5

    Lesson-3 Advanced Communication at The Workplace (Pdf)

    Week-6

    Lesson-3 Video

    Week-7

    Lesson-4 Grammar for Communication (Pdf)

    Week-8

    Lesson-4 Video

    Week-9

    Lesson-5 Personality Development (Pdf)

    Week-10

    Lesson-5 Video

    Week-11

    Lesson-6 Team Building (Pdf)

    Week-12

    Lesson-6 Video

    Week-13

    Lesson-7 Customer Service (Pdf)

    Week-14

    Lesson-7 Video

    Week-15

    Lesson-8 Work Life Balance (Pdf)

    Week-16

    Lesson-8 Video

    Week-17

    Lesson-9 Introduction to Computer (Pdf)

    Week-18

    Lesson-9 Video

    Week-19

    Lesson-10 Introduction to Operating System (Pdf)

    Week-20

    Lesson-10 Video

    Week-21

    Lesson-11 Internet and E-Mail (Pdf)

    Week-22

    Lesson-10 Video