Overview
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Gain insights into a variety of user experience (UX) techniques and tools.
Syllabus
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Introduction
- Insights into UX techniques and practices
- What is a usability test?
- What is a site visit?
- What is a card sort?
- What is a paper prototype?
- What is a cognitive walkthrough?
- What is a heuristic evaluation?
- What is a satisfaction survey?
- What is a user research interview?
- What is the think aloud protocol?
- What is competitor usability testing?
- What is a diary study?
- What is a desirability study?
- What is usability instrumentation?
- What is RITE testing?
- What is a focus group?
- What is benchmark usability testing?
- What is a co-discovery usability session?
- What is eye tracking?
- Usability testing with kids
- What are intercept studies?
- What makes a good user research question?
- What is a statistically significant result?
- What is research bias?
- How to create better user research surveys
- How to ask good questions in usability interviews
- What are reliability and validity in user research?
- How you know you've done enough research?
- How to build strong user data over time
- How to recruit user research participants
- How to reward user research participants
- What is a wireframe?
- What is a low fidelity prototype?
- What is a high fidelity prototype?
- What are design comps?
- What is a service or journey map?
- What is a story map?
- What are personas used for?
- What is ideation?
- What does a user researcher do?
- What does an information architect do?
- What does a UX writer do?
- What's the difference between all those jobs with designer in the title?
- What is the role of internationalization and localization?
- What do accessibility specialists do?
- How can you get the whole team involved in user research?
- Fitting UX into an agile team
