Troubleshooting Skype for Business

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Free Online Course: Troubleshooting Skype for Business provided by edX is a comprehensive online course, which lasts for 4 weeks long, 3-5 hours a week. The course is taught in English and is free of charge. Troubleshooting Skype for Business is taught by Richard Luckett, Doug Lawty and Alan Maddison.

Overview
  • In Troubleshooting Skype for Business, we examine the Skype for Business 2015 architecture and learn how to troubleshoot Skype for Business related issues including:

    • Analyzing the client sign in process
    • Conferencing
    • Persistent chat
    • Presence issues
    • Remote connectivity
    • Firewalls
    • Edge Server configurations
    • PBX integrations

    This course will be most valuable for IT Professionals who manage Skype for Business deployments.

Syllabus
  • To be completed and manually uploaded in the Handouts section of the course.