Troubleshooting Common PC Issues for Users

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Free Online Course: Troubleshooting Common PC Issues for Users provided by LinkedIn Learning is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Troubleshooting Common PC Issues for Users is taught by Dan Gookin.

Overview
  • Learn how to troubleshoot a range of hardware, software, and network issues that PC users commonly encounter.

Syllabus
  • Introduction

    • Troubleshoot PC issues yourself
    • What you should know
    1. PC Trouble
    • Get to the root of all PC trouble
    • Determine source: hardware or software
    • Get help on the internet
    • Try a quick fix
    2. Startup and Shutdown Issues
    • Access the Windows recovery menu
    • Create a system repair disk
    • Deal with startup errors
    • Access the UEFI and updating the BIOS
    • Run the memory diagnostic
    • Find a missing operating system
    • Work through shutdown issues
    3. Problems and Solutions: Windows
    • Start up in safe mode
    • Use system restore
    • Explore the MSCONFIG utility
    • Access the Task Manager
    • Work with the Registry Editor
    • Review events
    • Fix Windows
    4. Problems and Solutions: Mass Storage
    • Check storage
    • Free storage
    • Work in the disk management console
    5. Problems and Solutions: Printer
    • Find printer hardware solutions
    • Check printer status
    • Update the printer driver
    6. Problems and Solutions: Monitors and Graphics
    • Troubleshoot the monitor
    • Adjust the graphics adapter
    7. Problems and Solutions: Peripherals
    • Work with USB connections
    • Troubleshoot audio
    8. Problems and Solutions: Networking
    • Check network software
    • Check network hardware
    • Address the no internet issue
    Conclusion
    • Next steps