In this course, you will learn to identify and resolve challenges that you may encounter when using Lambda functions. You can use this information to help troubleshoot issues and provide effective support case details if you need to escalate to Amazon Web Services (AWS) Support.

• Course level: Intermediate
• Duration: 30 minutes

Activities

This course includes presentations, troubleshooting scenarios, and helpful resources.

Course objectives

In this course, you will learn to:

• Provide an overview of Lambda and describe its key components.
• Employ best-practice troubleshooting methodologies when investigating Lambda issues.
• Locate and apply available AWS Support documentation for issues with Lambda.
• Recognize and record relevant information to escalate Lambda issues to the AWS Support team.

Intended audience

This course is intended for:

• People who manage cloud resources

Prerequisites

We recommend that attendees of this course have:

• A basic understanding of cloud technologies
• Basic knowledge of the AWS Management Console and Lambda

Course outline

• What Is Lambda?
• Identifying Problems
• Gather Information About Lambda Function
• Function Metrics
• Function Logs
• Troubleshooting Function Timeout Issues
• Troubleshooting Throttle Issues
• Troubleshooting Deployment Package Issues
• Troubleshooting Access Denied Issues
• Troubleshooting Cold Start Issues
• Troubleshooting Internet Access Issues
• Getting Help
• Resources