Overview
-
Save time by learning how to communicate more effectively. Get tips for remaining engaged during calls and meetings, building stronger relationships with your colleagues, and more.
Syllabus
-
Introduction
- How communication saves time
- Give people your attention
- Responding to quick questions
- What to say instead of ASAP
- Make time to build relationships
- Staying engaged in conference calls
- Meetings and conversations that run long
- How being kind improves productivity
- Set voicemail expectations
- Leaving an effective voicemail message
- What to do when someone is multitasking on you
- What to do about unsolicited phone calls
- Using text messaging productively
- Stop message interruptions
- Make phone calls more productive
- What to do with business cards
- Next steps
