Overview
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Learn how to solve the most common problems for team leaders by learning these eight essential people skills.
Syllabus
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Introduction
- Horizontal and hierarchal structures
- The role of team leaders
- The wedge model
- Friendship versus friendliness
- Inclusivity
- Attitude matters
- Poor performance
- Ends don't justify means
- You can't beat fear but you can manage it
- Managing your bosses
- Using the 80% rule
