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Decision making is, necessarily, choosing from alternatives. We are almost constantly making decisions. Some of them might be effective, while some could go wrong. In organisations, decision making is considered one of the primary responsibilities of a manager. Many important decisions relating to resource allocation, appointment and deployment of human resources, investments, products etc., require a lot of planning. Managers make strategies to achieve organisational objectives and goals. Wrong decisions can adversely affect a business. Quick and correct decision making helps in saving resources. Some decisions are required to be taken individually, while others have to be taken collectively as a group, depending on the situation, circumstances, complexities and resource availability. Decision making plays a vital role in managerial functions; namely; controlling, directing, planning and organising.
Have you ever wished you had taken better decisions in life? Have you ever regretted your decision? Do you wish to know the skills of decision making?
If the answer to any of these questions is “Yes”, then this course is for you.
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Week 1: What is Decision Making?
i. Definition and concept of decision making
ii. Importance of decision making
iii. Individual decision making
iv. Individual decision making styles
v. Group decision making
vi. Group decision making styles
Week 2: Decision making process
i. Rational decision making
ii. Assumptions in rational decision making
iii. Three Cs in decision making – Conflict, Consideration
and Closure
iv. Hidden traps in decision making
v. Common errors in decision making
Week 3. Decision Making Skills
i. Information gathering
ii. Ideation/ Brainstorming
iii. Creativity & lateral thinking
iv. Decision analysis
v. Intuitive decision making
vi. Critical thinking
vii.Problem Solving
Week 4. Ethics in Decision Making
i. Importance of ethics in decision making
ii. Ethical principles
iii. Ethical choices
