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Supercharge Your CRM With the Salesforce Platform

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Free Online Course: Supercharge Your CRM With the Salesforce Platform provided by Trailhead is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge.

Salesforce via Trailhead
1-2 hours worth of material
Self Paced
Overview

  • Learn how the Salesforce Platform can help you build better apps and customer experiences.

    • Build intelligent experiences for your customers with the Salesforce Platform.
    • Make your Salesforce CRM even better with these powerful features.

Syllabus

    • Salesforce Platform for Business Users
      • Get to Know the Salesforce Platform
      • Understand the Platform Architecture
      • Use the Platform to Optimize Your Business
    • Salesforce CRM Customization and Extension
      • Customize Sales and Service
      • Power Up with AppExchange
      • Integrate Customer Data Sources with Salesforce
      • Add an Extra Layer of Security to Your Apps
      • Innovate Faster with Salesforce Environments and Salesforce DX

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