Overview
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Learn how to communicate respectfully across cultures. Discover tips for how to ensure your body language, approach, and behaviors are considerate and mindful of other cultures.
Syllabus
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Introduction
- Communication mistakes around the world
- Eye contact in different cultures
- Punctuality in different cultures
- Promote multicultural teamwork
- Concept of hierarchy in other cultures
- Interrupting in America
- Giving feedback in America
- Respect of personal space
- Greeting colleagues
- Misunderstandings caused by gestures
- Reading social cues and repairing social communication
- Political correctness
- Misunderstandings caused by jokes
- Avoid sensitive topics
- Recommendations and self-promotion
- 10 tips for social interactions
