Relationship Management

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Free Online Course: Relationship Management provided by Coursera is a comprehensive online course, which lasts for 4 weeks long, 23 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from Coursera. Relationship Management is taught by David Van Kleeck.

Overview
  • To be a successful engineer, you must work and play well with others. This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace.

Syllabus
    • Welcome
    • Communication
      • Learn to give and receive feedback, actively listen, provide supportive communication and how to coach and counsel your team members.
    • Building Power and Influence
    • Managing Conflict
    • Managing Conflict: Lesson Choices
      • Choice 1: Engineer Interview | Choice 2: Movie Review
    • Conducting Effective Meetings

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