Overview
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Learn techniques for improving collaboration and communication in settings where team players are separated by culture, language, and distance.
Syllabus
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Introduction
- Improve your global project results
- Assessing collaboration
- We do as the leader does
- Building skills for collaboration
- Avoiding the illusion
- Effective supplier communication steps
- Effective customer communication steps
- New obstacles to clarity
- Addressing physical separation
- Improving affiliation
- Considering time zones
- Social programming and values
- High vs. low context
- Power distance
- Monochronic vs. polychronic
- Common language
- Emails and texts
- Translations
- Drawings and specifications
- Next steps
