Overview
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Learn communication strategies to help you keep your projects on track. See how to create a communication plan, effectively manage project meetings, and write concise reports.
Syllabus
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Introduction
- Communication skills benefit projects
- Project communication
- Plan the communication
- Encoding and decoding messages
- One-way communication
- Two-way communication
- Active listening
- Formal communication
- Informal communication
- Categorize the stakeholders
- Prioritize the stakeholders
- Manage executive stakeholders
- Answer tough questions
- Cross-functional communication
- Why we meet
- Meeting management
- Decide what to include
- Clear language
- Simple charts
- Next steps
