Outlook 2010: Effective Email Management

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Free Online Course: Outlook 2010: Effective Email Management provided by LinkedIn Learning is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Outlook 2010: Effective Email Management is taught by Gini von Courter.

Overview
  • How to use features in Outlook 2010 to streamline mailbox functions and tasks.

    In Outlook 2010: Effective Email Management, author Gini Courter demonstrates techniques to streamline the Outlook mailbox workflow. The course covers strategies for customizing views, adding filters, utilizing flags, and creating and organizing folders. The course also shows how to automate tasks as well as make effective use of QuickSteps to process email, and more.

Syllabus
  • Introduction

    • Welcome
    • Understanding effective email management
    1. Strategies for Reviewing Email
    • Viewing messages by conversation
    • Using the Reading Pane
    • Marking messages
    • Using Ignore and Mailbox Cleanup
    2. Changing Views
    • Arranging mail by date or sender
    • Adding a column to a view
    • Sorting and filtering in a view
    • Saving the current view
    • Resetting a view
    • Changing view settings
    3. Getting More Efficient
    • Creating inbox folders
    • Adding a folder to the Favorites list
    • Customizing categories
    • Understanding flags and the To Do list
    • Using search folders
    • Creating a search folder
    4. Using Rules and Quick Steps to Process Mail
    • Using built-in Quick Steps
    • Creating and using custom Quick Steps
    • Creating a rule from a message
    • Creating a rule from scratch
    • Managing email rules
    • Using automatic replies (formerly Out of Office Assistant)
    Conclusion
    • Goodbye