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How to use features in Outlook 2010 to streamline mailbox functions and tasks.
In Outlook 2010: Effective Email Management, author Gini Courter demonstrates techniques to streamline the Outlook mailbox workflow. The course covers strategies for customizing views, adding filters, utilizing flags, and creating and organizing folders. The course also shows how to automate tasks as well as make effective use of QuickSteps to process email, and more.
Overview
Syllabus
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Introduction
- Welcome
- Understanding effective email management
- Viewing messages by conversation
- Using the Reading Pane
- Marking messages
- Using Ignore and Mailbox Cleanup
- Arranging mail by date or sender
- Adding a column to a view
- Sorting and filtering in a view
- Saving the current view
- Resetting a view
- Changing view settings
- Creating inbox folders
- Adding a folder to the Favorites list
- Customizing categories
- Understanding flags and the To Do list
- Using search folders
- Creating a search folder
- Using built-in Quick Steps
- Creating and using custom Quick Steps
- Creating a rule from a message
- Creating a rule from scratch
- Managing email rules
- Using automatic replies (formerly Out of Office Assistant)
- Goodbye