Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365)

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Free Online Course: Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365) provided by LinkedIn Learning is a comprehensive online course, which lasts for 1-2 hours worth of material. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from LinkedIn Learning. Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365) is taught by Sharon Bennett.

Overview
  • Get the answers you need to troubleshoot common end-user issues in Office 365, including more complex problems related to corrupted files.

Syllabus
  • Introduction

    • Office 365 administration troubleshooting
    • What you need to know
    1. Word
    • Troubleshoot: Word startup
    • Troubleshoot: Lost Word documents
    • Troubleshoot: Word formatting
    • Troubleshoot: Damaged Word documents
    • Troubleshoot: Word printing
    2. PowerPoint
    • Troubleshoot: PowerPoint startup
    • Troubleshoot: Lost presentations
    • Troubleshoot: Damaged presentations
    • Troubleshoot: PowerPoint video and audio
    • Troubleshoot: PowerPoint printing
    3. Excel and Access
    • Troubleshoot: Excel startup
    • Troubleshoot: Lost Excel workbooks
    • Troubleshoot: Damaged Excel workbooks
    • Troubleshoot: Excel formatting and compatibility
    • Troubleshoot: Excel printing
    • Troubleshoot: Lost and damaged Access databases
    4. Teams and OneNote
    • Troubleshoot: Teams audio and video
    • Recover lost OneNote files
    • Reset a OneNote notebook
    5. Visio
    • Troubleshoot: Visio printing
    • Troubleshoot: Visio shapes
    • Troubleshoot: Visio compatibility
    6. OneDrive and SharePoint
    • OneDrive synchronization limits
    • Troubleshoot: OneDrive files
    • Troubleshoot: OneDrive syncing
    • Troubleshoot: SharePoint sites
    7. Publisher
    • Troubleshoot: Publisher mail merge
    • Troubleshoot: Publisher printing
    8. Outlook
    • Troubleshoot: Damaged Outlook data files
    • Troubleshoot: Connecting to a mailbox
    • Interpret and fix non-delivery error codes
    Conclusion
    • Next steps