Overview
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Learn how to establish your identity as a leader, connect with your team, and become a successful first-time manager.
Syllabus
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Introduction
- Welcome, new manager!
- Becoming a leader
- Establishing your identity as a manager
- Clarifying performance expectations
- Communicating effectively
- Embracing feedback
- A focus on purpose
- Building initial rapport
- Explaining your decision-making style
- From team member to team leader
- Signaling fairness and integrity
- Becoming a servant leader
- Increasing your authenticity
- Asserting your authority
- Looking back to move forward
- Developing a lieutenant
- Diversity and inclusion
- A process perspective
- Change starts with you—model the way
- Building resilience through stress management
- Practical considerations before you start
