Net Promoter Score (NPS) and Sentiment Analysis in Miro

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Net Promoter Score (NPS) and Sentiment Analysis in Miro provided by Coursera is a comprehensive online course, which lasts for 2 hours worth of material. Net Promoter Score (NPS) and Sentiment Analysis in Miro is taught by Tricia Bagley. Upon completion of the course, you can receive an e-certificate from Coursera. The course is taught in Englishand is Paid Course. Visit the course page at Coursera for detailed price information.

Overview
  • By the end of this project, you will be able to confidently analyze survey data by generating Net Promoter Score analytics to help understand and communicate the state of the overall Customer Experience (CX).

    To do this, you will gain hands-on experience leveraging the visualization tools in the Miro online visual collaboration platform for teamwork.

    Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.