Overview
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Learn core negotiation skills to get win-win outcomes every time.
Syllabus
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Introduction
- Negotiate with better results
- Developing a negotiation mindset
- The three core negotiation practices
- Anchoring and framing for mutual benefit
- Listening and building tactical empathy
- Trading things of value
- The wrong and right way to negotiate
- Researching and preparing
- Identifying priorities and designing options
- Understanding how influence works
- Creating your influence plan
- Understanding conflict styles
- A template for getting past no
- A template for saying no
- Dealing with contentious tactics
- Negotiation hacks
- Telephone and video conference negotiation
- Email and text negotiation
- Deepening your knowledge
