MS-21: Social Processes and Behaviour Issues

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Free Online Course: MS-21: Social Processes and Behaviour Issues provided by Swayam is a comprehensive online course, which lasts for 16 weeks long. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from Swayam. MS-21: Social Processes and Behaviour Issues is taught by Prof. Srilatha.

Overview
  • A Manager in any type of organisation has to deal with people. So, it is necessary to understand the behaviour of individuals. This course basically deals with the dynamics of individual and organisation. The objectives of this particular course is to make the future and present work force to understand the reasons for the kind of behaviours that occurs in an organisation and what are the reasons for the same. Once you understand the basis of that one can analyse and deal with the people who work for you in a better manner.This course explain the different processes of individual, organisation and society. Finally it gives an undertstanding about emerging trends in the present day context.To be a better manager this course helps in understanding Human Behaviour.

Syllabus
  • Week 1
    Unit 1. Social Processes and Organisation in dynamic environment

    Week 2
    Unit 2. Organisational Processes
    Unit 3. Individual Processes

    Week 3
    Unit 3. Individual Processes
    Unit 4. Organisational Communication processes

    Week 4
    Unit 5. Leadership and decision making
    Unit 6. Organisational Power and Politics

    Week 5
    Unit 6. Organisational Power and Politics
    Unit 7. Diversity Management

    Week 6
    Unit 7. Diversity Management
    Unit 8. Organisational Culture

    Week 7
    Unit 9. Personality
    Unit 10. Learning

    Week 8
    Unit 10. Learning
    Unit 11. Perception and Attribution

    Week 9
    Unit 12. Motivation
    Unit 13. Group dynamics and team building

    Week 10
    Unit 14. Counseling and behaviour modificationUnit 15. Conflict and stress management

    Week 11
    Unit 15. Conflict and stress management
    Unit 16. Negotiating strategies

    Week 12
    Unit 17. Employee Empowerment

    Week 13
    Unit 18. Organisational Citizenship Behaviour

    Week 14
    Unit 19. Organisational inclusiveness

    Week 15
    Unit 20. Corporate Social ResponsibilityUnit 21. Positive approaches to work behaviour

    Week 16
    Unit 21. Positive approaches to work behaviour