Overview
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Don't miss opportunities to improve your sales team's performance and increase revenue. Learn what you need to measure to determine if your salesforce is effective.
Syllabus
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Introduction
- Welcome
- What you should know
- Exercise files
- Why measuring sales performance matters
- Define the sales task
- Call on the right customers
- Sell the right products and services
- Evaluate your team's sales activities
- Assess internal support for your team
- Examine the sales funnel
- Measure customer satisfaction
- Perform win/loss analysis
- Evaluate sales deployment
- Next steps: Measure the sales manager
