Overview
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Get two new management tips and learn to improve communication, increase motivation, deal with conflict, and build better relationships.
Syllabus
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Introduction
- Introduction to the weekly series
- Creating a lasting first impression
- Reading body language
- Becoming a better listener
- Communicating with candor
- Storytelling at work
- Using persuasion at work
- 5 Phrases to Avoid
- The keys to great conversation
- Selling your ideas
- Leading with ideas over numbers
- Developing executive presence
- Speaking to be heard
- Using positive power and politics
- Structuring an effective presentation
- How to deliver an effective presentation
- Dealing with inappropriate comments
- How to improve communication immediately
- How to show respect
- Avoiding the seven toxic words
- Becoming a change agent
- Finding targets for innovation
- Assessing your organization's change readiness
- Embracing failure
- Developing your creativity
- Breaking through with brainstorming
- Embracing the devil's advocate
- Managing creative talent
- Fighting bureaucracy
- Not all best practices are best
- Diversity’s real power
- Initiating change conversations
- Creating needed debate
- Knowing when to engage positive conflict
- Myth of creative genius
- Changing routines to build new thought
- Making risk feel like learning
- The difference between creativity and innovation
- People don't hate change
- Advocating for the unpopular
- The upside of limited resources
- Understanding change capacity
- Picking a successful fight at work
- Start, stop, change
- Making better decisions at work
- Creating solutions, not policies
- The danger of short-term thinking
- Navigating common ethical dilemmas
- Making tough decisions
- Understanding averages and exceptions
- A simple approach to personal ethics
- Overcoming unconscious bias
- Reinforcing ethics
- When it’s time to be autocratic
- Managing your manager
- Working with people you don't like
- Surviving a bad boss
- Working with difficult bosses
- Dealing with a public insult from your boss
- The three strikes rule
- Leading someone with a low EQ (emotional quotient)
- Disagreeing successfully with the boss
- Telling someone how they are viewed by others
- Cultivating future leaders
- Hiring to fill gaps in your team
- Retaining top performers
- Engaging your high potentials
- Building a destination workplace
- Giving a realistic job preview
- Rethinking the job description
- Thinking about hiring in a new way
- Creative onboarding
- Hiring a few originals
- Avoiding the Peter Principle
- When you hire the wrong person
- How to spot leadership potential
- Being a leader, not a micromanager
- Restarting a stalled project
- Building consensus
- Predicting challenges
- Dealing with a new boss off to a bad start
- Making yourself approachable
- Leading with questions
- Using the trial balloon
- The personal thank you
- Surviving as an introvert
- Effective ways to grab input
- Psychology tips for managers
- Dewett’s Rules
- Getting your team unstuck
- Coaching your team
- Motivating team members
- Keeping a virtual team connected
- Motivating by getting your hands dirty
- Planning your team-building retreat
- Facilitating your team-building retreat
- Discovering the problem with teams
- Understanding personality types at work
- Signs of team dysfunction
- When to use team decision-making
- Know your team's reputation
- When there is a bully on your team
- Clarifying norms
- Stimulating group learning
- Managing millennials
- Managing a multigenerational workforce
- Managing poor performance
- Delivering employee feedback
- Making work fun
- Building trust
- Empowering through BHAGs
- Building transparency into your work culture
- Getting serious about autonomy
- Managing technical talent
- Building a better meeting
- Questioning competency models
- Rethinking productivity
- How to make meetings more effective
- Schedule time in the trenches
- Progress not perfection
- When to walk away from a project
- Signs of a toxic workplace
- Classic opportunities for fun
- Networking within your organization
- Understanding organizational politics
- Earning your next promotion
- Planning for your next raise
- Developing work and life balance
- Leading as an introvert
- So you want to be a leader?
- Using phone etiquette
- The successful contrarian
- How to quit your job successfully
- Developing a personal board of directors
- Providing purpose
- Why liking is overrated
- The challenge of middle management
- From a technical role to a management role
- The leadership oath
- How to produce value for your network
- The three kinds of resumes
- All behaviors have consequences
- Avoiding burnout at work
- Learning how to say no
- Offering a needed apology
- Fixing mistakes
- Finding purpose in your work
- Avoiding blame
- Surviving the loneliness of leadership
- Knowing the difference between quitting and refocusing
- Making and recovering from mistakes
- Three dangerous leadership assumptions
- Are leaders born or bred?
- Maximizing personal potential
- Pushing your limits
- Understanding strengths and weaknesses
- Earning respect
- Embracing personal evolution
- The art of delayed gratification
- Inspiration is a choice
- Managing emotions at work
- Building self-awareness as a manager
- Why it's smart to share your uncertainties
- Let them teach you
- How to solicit feedback from the team
- Using a work diary
- Tips for dealing with pressure at work
- How to admit you’re wrong
