Overview
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Learn the management framework—Model, Coach, Care—applied by one of the world's most admired companies.
Syllabus
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Introduction
- The meaning of manager
- Management at Microsoft
- Being a manager at Microsoft
- What managers do
- The three practices of modeling
- Living culture
- Embodying values
- Leadership principles
- The three practices of coaching
- Defining team objectives and outcomes
- Enabling success across boundaries
- Helping teams adapt and learn
- The three practices of caring
- Appealing to and retaining great talent
- Knowing your team member's capabilities and aspirations
- Investing in the growth of others
- Next steps
