Overview
-
Learn tips and tricks that can help you make your teams more effective and user-centric. Discover how to integrate with development teams and communicate the value of UX.
Syllabus
-
Introduction
- Welcome
- Getting things done
- Managing workload
- Integrating with teams
- Empathizers and systemizers
- Foot in the door
- Earning respect
- Own the user experience
- Dollars, dollars, dollars
- UX as a brand
- The danger: Too much work
- Resources for teams you can't help
- First say no
- Speak from data, not opinion
- Influencing without authority
- UX maturity model
- Cultivate executive champions
- Justify your budget
- Next steps
