Overview
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Learn how to make "nice" your superpower at work. Get practical guidance on balancing empathy with decisiveness in your professional life.
Syllabus
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Introduction
- Balancing empathy with decisiveness
- The myth
- Meet the nice girl
- Empathy as a tool
- See feedback as a gift
- How to give empathetic feedback
- The importance of speaking up
- Speak-up strategies
- Cultivating evidence-based confidence
- Why and how to ask for more
- Techniques
- How Amy got a salary increase
- Own your qualifications: The 60/40 rule
- Say yes to the things that matter
- How to say no
- The sweet spot between yes and no
- Sorry, not sorry
- Speech weakeners
- Prioritize networking and know your why
- How to network for results
- My favorite icebreakers
- Four tips to pay it forward
- Closing thoughts
