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Lead During Challenging Times

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Free Online Course: Lead During Challenging Times provided by Trailhead is a comprehensive online course, which lasts for 2-3 hours worth of material. The course is taught in English and is free of charge.

Salesforce via Trailhead
2-3 hours worth of material
Self Paced
Overview

  • Learn strategies to help you lead with empathy and effectiveness, during challenging times and beyond.

    • Lead with empathy during COVID-19.
    • Use the five principles of inclusive leadership to create a culture of Equality at work.
    • Learn tips for having productive one-on-one meetings with your direct reports.
    • Use the V2MOM process to get aligned on goals and strategies across the company.

Syllabus

    • Empathetic Leadership
      • Bring Empathy to Your Leadership Practices
      • Communicate Empathetically with Your Team
      • Foster Connection and Build Camaraderie
      • Have Empathy for Yourself
    • Inclusive Leadership Practices
      • Cultivate a Culture of Equality with Inclusive Leadership
      • Understand the Business Impact of Inclusive Leadership
      • Practice the Five Principles of Inclusive Leadership
    • One-on-One Meetings
      • Learn the Value of One-on-One Meetings
      • Make Connections and Inspire Your Team
      • Align on Priorities and Exchange Feedback
    • Organizational Alignment (V2MOM)
      • Create Organizational Alignment through the V2MOM
      • Write a V2MOM
      • Manage the V2MOM

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