Overview
-
Master the basic job skills that any professional needs to succeed in the workforce. Learn skills like effective communication and decision-making—in two minutes or less!
Syllabus
-
1. Learning Basic Job Skills
- Effective communication in customer service
- Working on a team
- Sending an email
- How to ask questions at work
- Communicating with confidence
- Being punctual
- Listening effectively
- Setting goals
- Communication skills for the phone
- Decision making
- Prioritizing work
- Handling conflict
