IT Ticket Management with Typeform

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IT Ticket Management with Typeform provided by Coursera is a comprehensive online course, which lasts for 1-2 hours worth of material. IT Ticket Management with Typeform is taught by Colleen Haddleton and Emily Carlson. Upon completion of the course, you can receive an e-certificate from Coursera. The course is taught in Englishand is Paid Course. Visit the course page at Coursera for detailed price information.

Overview
  • By the end of this project you will be able to use Typeform to create a dynamic form to manage employee IT ticket submissions. You will explore the different question templates and use free features to create a beautiful form that will streamline the helpdesk process. You will be able to use Typeform to create, personalize, and share your survey, as well as analyze results. Once you have completed the project you will have the skill base to create forms and surveys on your own for your business.

    You can view Typeform’s full security policy here:
    https://help.typeform.com/hc/en-us/articles/360029259552-Security-at-Typeform