-
Join UserTesting's Marieke McCloskey for an insightful dive into usability — what it means, why it matters, and how you can optimize your product, service, or business.
What: In today's competitive market, it's never been more important to make sure that your user experience is easy, clear, and enjoyable. This 90-minute class gives you the frameworks, tools, and tactics to create a stand-out user experience, with key lessons in:
- what usability is
- designing digital products for optimal usability
- ways to evaluate usability (with hands-on demonstration)
- best practices for reporting findings and recommendations
Who: This class is ideal for designers, marketers, product managers, developers, and everyone involved in a crafting great customer experiences.
Why: You'll gain a richer understanding of usability as a discipline, empowering you to design, evaluate, and iterate on the user experience.
_________________
Explore more Skillshare classes by the experts and strategists at UserTesting, a user experience research platform for fast, real-time feedback.
- Intro to UX: Creating Omnichannel Experiences
- Intro to UX: User Experience Research Methods
Overview
Syllabus
-
- Introduction
- What is usability?
- Why does it matter?
- Designing Digital Products for Ideal Usability
- Types of Usability Testing
- Usability Testing Best Practices
- Reporting on Findings
- Demo: Usability Study
- Demo: Heuristic Evaluation
- Final Thoughts
