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Information Technology (IT) changes the manner and scope in which businesses operate and compete. Innovations in IT have led some businesses to flourish, while others have faltered due to massive changes brought by this industry. IT is notoriously hard to manage. The challenge of managing IT is ensuring that the intended changes and innovations are realized, and the unintended ones are kept under control. This course will cover basic concepts of information technology management.As part of this course you will:See some brief videosTake pop quizzesAnalyze casesRead relevant materialThis course is for you if you are:Using IT in your organizationBuilding or are planning to build IT-enabled products or servicesExploring business innovations and want to know how IT can helpInterested in understanding how organizations manage IT for innovating.This course is not overly technical. Detailed prior knowledge of computing technology is not required to take this course.
Overview
Syllabus
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Week 1:Managing competition with IT
- Competing with IT
- Properties of digital goods
- Network effects
- Case study on competing with IT
Week 2:Managing digital networks and digital security- Digital networks
- Digital security
- Case study on net neutrality
Week 3:Managing Innovations with IT- Moore's Law
- Innovating with IT
- Evolving IT innovations
- Decisions to be made
- Case study on managing innovations with IT
Week 4:Managing software development- Making software the old-fashioned way
- Why managing software projects is hard
- New breed of software development methods
- Case study on managing software development
Week 5:Managing outside innovation- Crowd-sourcing software
- Managing open source innovation
- Managing outside innovation
- Case study on managing outside innovation
Week 6:Managing ethical and social issues- Managing ethical issues
- Managing social issues
- Innovating to stay green
- ICT for development
