Overview
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Learn methods to transform your customer experience and foster innovation at your company.
- Cultivate the right behaviors and team to ignite innovation in your organization.
- Define a problem that requires fresh thinking and scope your innovation project.
- Learn tactics for rapid research that will help you better understand your customers.
- Work as a team to generate and prioritize ideas and build rapid prototypes.
- Learn how to craft a compelling solution story, business case, and implementation plan.
