Identifying Community Needs for Public Library Management

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Free Online Course: Identifying Community Needs for Public Library Management provided by edX is a comprehensive online course, which lasts for 4 weeks long, 4-5 hours a week. The course is taught in English and is free of charge. Upon completion of the course, you can receive an e-certificate from edX. Identifying Community Needs for Public Library Management is taught by Kristin Fontichiaro.

Overview
  • Public libraries are becoming dynamic hubs for learning, civic engagement, and community.

    This course will discuss strategies for gathering statistical and descriptive data about public library communities. Learners will identify local partners in education, social services, government agencies, and more.

    While conducting real-world investigations, learners will gain deeper insight into the wants and needs of community organizations. This will empower learners to make better management decisions to address those needs, even in libraries with limited budgets.

Syllabus
  • Lesson 1: Why Study Community Needs?
    Lesson 2: Environmental Scanning
    Lesson 3: Found Data
    Lesson 4: Surveys
    Lesson 5: Reviewing Survey Data
    Lesson 6: Interviews
    Lesson 7: Synthesis