Identify UX Pain Points with Empathy Maps in Miro

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Identify UX Pain Points with Empathy Maps in Miro provided by Coursera is a comprehensive online course, which lasts for 2 hours worth of material. Identify UX Pain Points with Empathy Maps in Miro is taught by Tricia Bagley. Upon completion of the course, you can receive an e-certificate from Coursera. The course is taught in Englishand is Paid Course. Visit the course page at Coursera for detailed price information.

Overview
  • By the end of this project, you will be able to create empathy maps to gain a holistic view of the User Experience (UX) to help retain customers, mitigate risk, and identify business opportunities. To do this, you will gain hands-on experience applying design thinking, user interface knowledge, and context from the customer journey to build an empathy map in the Miro online visual collaboration platform for teamwork.

    Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.